In the event of a breakdown or accident, simply call Mitsubishi Roadside Assistance on 1800-102-2955* (toll free from anywhere in India).

*ln case of difficulty in reaching this toll free number from your phone network, please dial 01244012955. (Call charges apply)

Duration of the Roadside Assistance Program The Roadside Assistance is available for duration of 12 months from the date of purchase of the program.

This Roadside Assistance can be bought through your authorised HM-Mitsubishi Dealer, any time irrespective of vehicle warranty period.

Owners of Mitsubishi vehicles which are less than five years (0-5 years) from the date of sale are eligible to purchase this Roadside Assistance’ program through a special registration.

COVERED EVENTS

   Human error

   Battery problems: Flat battery

   Fuel problems: Out of fuel, incorrect fuel or contaminated fuel

   Key problems: Tyre problem: Puncture bolts or valve related issues

   Tyre problem: Puncture bolts or valve related issues

   Mechanical or electrical breakdown leading to stoppage / immobility of the vehicle

   Road traffic accident where the vehicle is immobilized

Assistance will be provided no matter where you are (i.e. at home, on the roadside, on the highway, in a parking lot, etc), as long as you are not already at an authorised HM-Mitsubishi Dealer and you are not beyond 100 km of any authorised HM-Mitsubishi Dealer.

SUMMARY OF CUSTOMER BENEFITS

Roadside Assistance at home or on the road

Vehicle Recovery: If your vehicle is unable to be mobilized following a mechanical or electrical breakdown, a recovery vehicle will be sent to recover your vehicle to the nearest authorised HM-Mitsubishi Dealer.

Taxi Benefit: If your vehicle is recovered to a dealer by Mitsubishi Roadside Assistance, the driver and passengers will be provided with one free taxi ride, up to 50 km from the breakdown location, in order to continue your journey.

Vehicle Recovery following an Accident: If your vehicle is unable to be mobilized following a road traffic accident, Mitsubishi Roadside Assistance will organize to send a recovery vehicle to recover your vehicle to the nearest authorisecd HM-Mitsubishi Dealer.

Covered Customers: The owner (or driver) and all the passengers traveling in the vehicle at the moment the emergency assistance was required, up to the legal passenger limit of the vehicle. Vehicles sold by unauthorised dealerships, and any vehicles originally sold (as a new car) in any other country besides India, are not eligible for the assistance services and benefits.

Non-covered Events: Mitsubishi Roadside Assistance is designed to help in events that lead to stoppage/immobilization of your vehicle. As a result, this program will not cover any of the following events that you may encounter while driving your vehicle:

   Faulty fuel gauge

   Speedometer not working

   Air-conditioning is not working

   Passenger door(s) cannot be opened when there are no passengers in the vehicle

   Boot cannot be opened

   Front and/or rear demisters are not functioning

   Horn is not functioning

   Damaged door mirrors

   Rear view mirror is damaged but it does not obstruct the driver’s vision

   Damaged or faulty fuel cap but vehicle has not run out of petrol and there is enough fuel in the tank to enable the vehicle to reach the nearest authorised HM-Mitsubishi Dealer

   Sunroof cannot be opened

   Sunroof cannot be closed but weather conditions are fair and the vehicle is not exposed to any security risk

   Windows cannot be opened

   Windows cannot be closed but weather conditions are fair and the vehicle is not exposed to any security risk

   Seat adjustor is faulty but the vehicle can be safely driven

   Passenger seat belts are faulty but there are no passengers in the vehicle

   Faulty security system unless the vehicle is immobilized or unless the alarm is sounding continuously

   Air bag warning lights are illuminated

   Traction control lights are illuminated and other non-safety related lights/ service warnings are illuminated

   Vehicle runs out of windscreen wiper fluid

   Front windscreen wipers are faulty but weather conditions are fair

   Rear windscreen wiper is faulty

   Human error

   Battery problems: Flat battery

   Fuel problems: Out of fuel, incorrect fuel or contaminated fuel

   Key problems: Locked keys, lost keys or broken vehicle keys

   Tyre problem: Puncture bolts or valve related issues

   Mechanical or electrical breakdown leading to stoppage / immobility of the vehicle

   Road traffic accident where the vehicle is immobilized

GENERAL EXCLUSIONS

There are general exclusions under the Mitsubishi Roadside Assistance, and the Company will not be responsible for any assistance as a result of anything like adverse weather conditions, external factors, locked keys, etc.

Mitsubishi Peace of Mind Roadside Assistance Plan

Special Features:

   Peace of Mind motoring

   Removes unexpected and non-budgeted costs of breakdown

   Can be transferred, hence increases the resale value